Important information
for planning your holiday

SERVICES INCLUDED

  • Hotel overnight stay with a rich breakfast buffet
  • Free WiFi
  • VAYA-Wellness with Finnish sauna, steam bath, infrared cabin and heated indoor pool including relaxation room and vital corner
  • Daily room cleaning, only for double rooms and suites (exclusive cleaning of the kitchen unit of the suites, possible for a surcharge of € 35,00 per cleaning)

 WHAT DO WE OFFER IN ADDITION?

  • VAYA TIP: á la carte restaurant (5:30 p.m. – 9:00 p.m.)
  • Bar operation (10:00 a.m. – 10:00 p.m.)
    • Baby cot free of charge (must be specified when booking)
    • Children’s high chair in the room free of charge (must be specified when booking)

CLEANING APARTMENT
Your apartment will only be cleaned once (at the end of your stay) and the final cleaning will be charged once per apartment / stay.
Extra cleaning during your stay is now possible at an additional cost (€ 37,00 per cleaning).
All extra cleaning will be charged.

GENERAL INFORMATION

  • Ski bus stop (free ski shuttle): 30 m
  • Distance from the centre around 350 m
  • Distance to Liftstation Ladis around 900 m
  • Quiet location

 

PARKING:
In-house parking garage or private parking € 8,00 per car / day (reservation required).
You are welcome to charge your electric vehicle in our electric station in the garage – only possible if you park in the underground garage!

 

PETS:
Are sadly not allowed in our VAYA Ladis fine living resort.
Many thanks for your understanding.

 

LOCAL TAX

In Ladis, the local tax amounts to € 2.60 per person and night.
All guests aged 15 or older are liable for local tax. All children under the age of 15 are exempt from local tax.

 

ARRIVAL & DEPARTURE
Your accommodation is available to you on the day of arrival from 4:00 p.m. and on the day of departure until 10:00 a.m..

 

PAYMENT CONDITIONS

You are able to pay at the hotel in cash (in euros), with electronic EC card (Maestro), as well as with commonly-used credit cards (Mastercard and Visa).

SUPER.SUMMER.CARD.
Serfaus-Fiss-Ladis

The cable cars, the hikers’ bus and lots of other attractions are free with the SUPER.SUMMER.CARD.

 

more information

RESERVATION:
Email: info@vaya-ladis.at
We look forward to your enquiry!


Reception hours
Open daily from 8:00 a.m. to 8:00 p.m.

VAYA-Wellness opening hours
Indoor swimming pool:  open daily from 8:00 a.m. to 8:00 p.m.
Wellness: open daily from 4:00 p.m. to 8:00 p.m.

Restaurant
Open daily from 5:30 p.m. to 9:00 p.m.

PLANNING OF VACATION & EXECUTION

Should the prices in the booking confirmation deviate from this price list, the quoted prices on the price list always apply.

 

TRAVEL CANCELLATION INSURANCE

If you want to play safe and start your vacation with equanimity, we would be glad to offer you travel cancellation insurance.

EUROPEAN TRAVEL INSURANCE

Terms of payment

Cash payment with currencies of all kinds, which we convert to the usual bank rates, Euro or travellers checks in your local currency, or with electronic EC card (Maestro).

Cancellation of rooms

  • Free of charge up to 43 days before arrival
  • Cancellation 42 – 30 days before arrival 30 % of the total amount
  • Cancellation 29 – 14 days before arrival 50 % of the total amount
  • Cancellation 13 – 8 days before arrival, 70 % of the total amount
  • Cancellation 7 days before arrival, 90 % of the total amount
  • In case of no-show 100 % of the total amount

(SEE TERMS AND CONDITIONS FOR THE HOTEL INDUSTRY 2006 (AGBH))

We recommend that you take out cancellation insurance.